You should normally hear back within 24 hours.
Due to the demand for DaVinci Resolve & Fusion support, I’ve had to limit who I’m able to help to ensure I’m offering thorough and detailed support responses. At this time I’m only able to help people that are part of the Pro Membership. If you are a Pro Member you can login and use the pro support contact form.
The short answer yes.
You can read more about the license HERE